Modules OCEB 2

This session as per objectives to:

  • Provide you the definition and context of Quality Management
  • Describe the Quality Management main components
  • Describe the Key characteristics of these components: Inputs; Tools and Techniques; Outputs

At the end of this session, you should know more about:

  • The generic positioning and definition of a Project within an Organization
  • Project Management context and generic definition
  • The description of the processes, associated to Project Management

This session objectives is to cover business fundamentals notions, allowing you to know more about:

  • Typical organization structures, and responsibilities
  • Business Executives roles, and responsibilities
  • Major business functions roles, and responsibilities
  • Some management skills, techniques, approaches
  • Tools used to perform these roles and responsibilities

This session, on BMM, follows this structure:

  • First, a brief description and positioning of the BMM is provided
  • Second, the identification of the key ideas behind BMM
  • Third, presentation of the details of the BMM structure, and its applications
  • Fourth, description of some external elements, in referenced to BMM
  • Fifth, presentation of some questions and examples to confirm and validate the understanding of the material covered

This session as per objectives to provide you with:

  • a good understanding of: the context of the objectives of BPM
  • the positioning and a description of BPM
  • the major Principles & Practices associated to BPM
  • the major characteristics of a Process Centric Organization
  • the roles of a “Process Owner”
  • the implication of IT associated to BPM
  • the BPM Lifecycle
  • a high level positioning of BPM technology

This module as per objectives to provide you with a better understanding and positioning of the following elements related to business processes.

At the end of this session you should be able to:

  • be familiar with a contextual definition of a Business Process
  • compare Business Processes to Business Functions
  • associate Processes to Business Assets
  • identify the major Goals of Business Processes
  • understand the notions of process Hierarchy, Classification and Qualification
  • understand the major characteristics of a Process Architecture

Many descriptions, definitions and relationships will be provided to you in this session, however this information is not prescriptive. The intention of this session is not to say how thing should or must be done, but it is to provide you with the basic knowledge to better understand where processes fit in a business organization.

This session as per objective to:

  • Present the context in which Process Discovery is performed
  • Describe major objectives and benefits of Process Discovery
  • Identify the major participants in a Process Discovery initiative
  • Describe at a high level how it is generally performed
  • Present some tips, lessons learned and techniques used in such initiative

This session objectives are to:

  • describe what are the major objectives of Process Modeling
  • describe what process modeling is generally used for
  • identify the major levels of process models
  • list some major requirements upon a Process Modeling initiative
  • present how a process model is generally represented, in Business Process Diagrams
  • provide some Tips & Lessons Learned

This session as per objective to:

  • Describe the context and the objectives of Process Analysis
  • Describe how Process Analysis is generally performed
  • Identify some techniques used to perform Process Analysis
  • Provide you with some tips and lessons learned within such initiatives

At the end of this session you should know:

  • The major objectives of Process Design
  • The context in which it is done
  • Some crucial aspects of Process Design
  • Different types of Process Design initiatives
  • Major principles applying to a Process Design initiative

This session on Business Reference Models as per objective to :

  • describe the context and the positioning of Business Reference Models
  • describe the major characteristics of known reference models:
    • the Supply Chain Operation Reference model (SCOR) from the Supply Chain Council
    • the Value Reference Model (VRM) from the Value Chain Group
    • the Process Classification Framework (PCF), from APQC
    • the eTom framework, from the Telemanagement Forum
  • Identify how to use these Business Reference Models concepts through exercises

This session objective, is to provide you with a good understanding of proven quality frameworks, used by the business community

At the end of this session, you should know about, the context of quality and quality management in business

You should also have, a good basic understanding of the following quality frameworks:

  • Total Quality Management (TQM)
  • ISO 9000
  • Six Sigma
  • Lean
  • Business Process Maturity Model (BPMM)

This session objective is to provide you with a good understanding of:

  • The context of Governance
  • What Governance means
  • What are some types of Governance
  • What Compliance means
  • What is a Governance framework

In addition, this session describes major Governance frameworks:

  • ITIL
  • CobiT
  • COSSO
  • IFRS
  • Basel II
  • Sarbanes Oxley, and Bill 198 in Canada

At the end of this session you should be familiar with:

  • the context of Metrics
  • the value of Metrics
  • the description of Metric Frameworks

In addition this session covers the general description of some major Metric Frameworks. At completion of this session, your knowledge of the material covered will be validated through exercises.

By the end of this session, you will know:

  • the Context and the Definition of the Business Process Maturity Model (BPMM)
  • the identification of the BPMM Maturity Levels
  • the BPMM Principles
  • the Application of BPMM
  • how to measure Process Maturity, with BPMM
  • the BPMM Conformance and Appraisal Process

A shorter presentation and description of the Business Process Maturity Model (BPMM) is included in the module “Quality Frameworks”

By the end of this session, you will be able to:

  • Describe the context in which a Balanced Scorecard is defined and used
  • Describe what the Balanced Scorecard is
  • Identify major benefits associated to a Balanced Scorecard
  • Clearly identify the Balanced Scorecard measurement system
  • Describe what are the four Balanced Scorecard perspectives
  • Position the usage of a Balanced Scorecard as a management system
  • Validate training material understanding, via few questions and answers

A shorter description of the Balanced Scorecard topic is also included in the module called “Metric Frameworks”.

By the end of this session, you will know:

  • The Context and the Objective of Six Sigma
  • The Definition and the Application of Six Sigma
  • Six Sigma Methodology (DMAIC)
  • Six Sigma Principles
  • Six Sigma Analysis
  • The Key Roles within Six Sigma projects

An introduction to this topic is also available in the module “Quality Frameworks”

This session as per objectives to provide you with a good understanding of:

  • the Context of APQC’s Process Classification Framework (PCF)
  • the benefits of PCF; the Structure of PCF
  • the Application of PCF
  • how to interpret APQC&#39s Process Classification Framework

An introduction to the Process Classification Framework is also included in the module “Reference Models”.

Modules OCEB 2 — BPMN 2

The OCEB 2 BPMN2 training modules objectives, are to present the graphical elements of BPMN, identify what they are, and how they can be used in process modeling. The content of these modules, is directed to business and IT professionals, involved in the modeling of business processes at the descriptive and analytical levels. To provide a granular approach, the BPMN content has been broken down in eight separate modules.

The following session as per objective to describe the BPMN model and notation in preparing the audience for the OMG OCEB 2 certification. The content of this session presents core BPMN elements, their description, their usage and their semantic at the level required for OCEB 2 Certification.

This first module of the OCEB 2 learning material, dedicated to BPMN, presents BPMN, its origin, the goals behind the notation and the scope of BPMN version 2.

This module, is the first of eight BPMN modules that should be taken in order for a first time user. Following the first pass you have the possibility to access the content as you please ,to focus or review any BPMN characteristic covered in the modules.

The follow on modules present in details the BPMN graphical elements, their utilization and their characteristics. In addition, some information related to process implementation and lifecycle are presented in Module 8.

In this module, we will cover our first element within the Flow objects category, the BPMN Activities.

This module provides the description, positioning and examples of utilization of:

  • BPMN Activities
  • Task and Global Task
  • Task Types (User, Manual, Script, etc.)
  • Sub-Processes (collapsed and expanded)
  • Call Activities (collapsed and expanded)
  • Activity Types identified by Markers (loop, Multi-Instances, Compensation, Ad hoc)
  • Specialized Sub-Processes (Ad hoc, Transaction, Event Sub-Process)
  • Multi levels Process

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

In this module, we will cover our second element within the Flow objects category, the BPMN Events.

This module provides the description, positioning and examples of utilization of:

  • BPMN Events
  • Start Event Markers and their characteristics
  • End Event Markers with their behavior
  • Intermediate Event Types allowed on Sequence Flow and on the boundary of an Activity
  • Rules and constraints governing the utilization and the connection of Events
  • Examples of Events utilization and supportive arguments

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

In this module, we will cover our third element within the Flow objects category, the BPMN Gateways.

This module provides the description, positioning and examples of utilization of:

  • BPMN Gateways
    • Exclusive – data based
    • Exclusive – event based
    • Parallel
    • Inclusive
    • Complex

Each Gateway type description is followed by context and example of utilization, to better appreciate its characteristics.

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

In this module, we will cover the remaining BPMN Graphical Objects

This module provides the description, positioning and examples of utilization of:

  • BPMN Connecting Objects
    • Sequence Flow
    • Message Flow
    • Association
    • Data Association
  • Normal flow versus Exception flow
  • Conditional and default flow
  • Connectivity rules and constraints

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

This module of the OMG Certified Expert in BPM 2 training session describe the remaining BPMN graphical elements used in Process and Collaboration diagrams:

  • Swimlanes
  • Data elements
  • Artifacts

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

Following the introduction of BPMN in module 1, modules 2 to 6 described the BPMN graphical elements associated to the Process and Collaboration diagrams. Diagrams that are mostly used by modelers.

In this module, we describe additional graphical elements associated to Choreography diagrams and Conversation views of Collaboration diagrams.

This module describes:

  • Choreography positioning in BPMN
  • Relation of Choreographies to Collaborations
    • Choreography graphical objects
    • Choreography Task
    • Sub-Choreography
    • Call Choreography
  • Usage of other common Flow Elements (e.g. Events, Gateways, etc)
  • Conversation diagram
  • New graphical objects of a Conversation diagram

Questions are used to validate the comprehension of the material covered. They also provide a good reference material on what can be done or not.

In previous modules we focused on the graphical elements of BPMN. We put emphasis on the Process and Collaboration diagram graphical objects. We then, in module 7, add the objects related to Choreographies and Conversations.

This last module as three objectives:

  • First, provide additional questions to validate previously covered material
  • Second, provide more details how specialized Sub-Processes (Ad Hoc, Transaction, Event) can be depicted and their behaviour
  • Third, present in general terms non visible characteristics of BPMN, such as:
    • BPMN Attributes
    • Process Execution semantics
    • Process instantitiation and termination
    • Life cycle of an Activity

This content will initiate you to the information to be contained in a BPMN model to satisfy not only the BPMN objective to design business processes but also to have them implemented.

OCEB 2 Fundamental practice exam

Test your level of knowledge of BPM related topics, covered in the OCEB 2 eLearning Training modules.
These two different Practice exams cover the same topics but use different questions.

This Practice exam allows you to validate your understanding of business management, process management and process modeling using BPMN. It can be taken before, during or after you consider formal training or certification on BPM. It can also help you identify areas where you should focus in your training or information gathering.

This is how it works:

  • You select the Practice exam
  • You answer all questions
  • After completion, an immediate rating (successful answers) is provided to you
  • In addition, you are allowed to review all questions compare your answer to the right answer

It is simple, rapid and to the point. We recommend that you take 45 minutes or less to answer the questions.

This Practice exam allows you to validate your understanding of business management, process management and process modeling using BPMN. It can be taken before, during or after you consider formal training or certification on BPM. It can also help you identify areas where you should focus in your training or information gathering.

This is how it works:

  • You select the Practice exam
  • You answer all questions
  • After completion, an immediate rating (successful answers) is provided to you
  • In addition, you are allowed to review all questions compare your answer to the right answer

It is simple, rapid and to the point. We recommend that you take 45 minutes or less to answer the questions.