Accessible anywhere

OCEB 2 Courses are offered on location by our certified and experienced trainers for groups of 5-10 students.

15 to 40 minutes

Each module consists of a presentation that ranges between 15 to 40 minutes in length, along with a short quiz at the end to apply the material as you go along.

Ready for the OMG official test

By the end of this course you should be ready to take one of our free OCEB 2 practice exams before registring for the OMG official test.


Fully prepares you for the fundamental exam and provides the breadth of knowledge covered in intermediate and advanced exams.

Modules OCEB 2

Quality Management

  • Definition and context of Quality Management
  • Quality Management main components
  • Key characteristics of these components: Inputs; Tools and Techniques; Outputs

Project Management

  • Positioning and definition of a Project within an Organization
  • Project Management context and generic definition
  • Description of the processes, associated to Project Management

Business Fundamentals

  • Organization structures, and responsibilities
  • Business Executives roles, and responsibilities
  • Business functions roles, and responsibilities
  • Management skills, techniques, approaches
  • Tools used to perform these roles and responsibilities

Business Motivation Model

  • Description and positioning of BMM
  • Identification of the key ideas behind BMM
  • Business functions roles, and responsibilities
  • Details of the BMM structure, and its applications
  • External elements, in reference to BMM

BPM Concepts

  • Objectives of BPM
  • Positioning and description of BPM
  • Principles & Practices associated to BPM
  • Characteristics of a Process Centric Organization
  • Process Owner’s role
  • IT associated to BPM
  • BPM Lifecycle
  • Positioning of BPM technology

Process Fundamentals

  • Definition of a Business Process
  • Business Processes to Business Functions
  • Processes to Business Assets
  • Goals of Business Processes
  • Process Hierarchy, Classification and Qualification
  • Process Architecture

Process Discovery

  • How Process Discovery is performed
  • Objectives and benefits of Process Discovery
  • Participants in a Process Discovery
  • High Level Process Discovery
  • Tips, lessons learned and techniques

Process Modeling

  • Objectives of Process Modeling
  • What process modeling is used for
  • Levels of process models
  • Process Modeling initiative requirements
  • How process models are represented, in Business Process Diagrams
  • Tips & lessons learned

Process Analysis

  • Objectives of Process Analysis
  • How Process Analysis is performed
  • Techniques used to perform Process Analysis
  • Tips and lessons learned

Process Design

  • Objectives of Process Design
  • Aspects of Process Design
  • Process Design initiatives
  • Principles of Process Design

Reference Models

  • Positioning of Business Reference Models
  • Characteristics of known reference models:
  • Supply Chain Operation Reference model (SCOR)
  • Value Reference Model (VRM)
  • Process Classification Framework (PCF)
  • eTom framework
  • How to use these Business Reference Models

Quality Frameworks

  • Total Quality Management (TQM)
  • ISO 9000
  • Six Sigma
  • Lean
  • Business Process Maturity Model (BPMM)

Governance Frameworks

  • Context of Governance
  • What Governance means
  • Types of Governance
  • What Compliance means
  • Governance framework
  • ITIL
  • CobiT
  • IFRS
  • Basel II
  • Sarbanes Oxley, and Bill 198 in Canada

Metric Frameworks

  • Context of Metrics
  • Value of Metrics
  • Description of Metric Frameworks

Business Process Maturity Model

  • Definition of Business Process Maturity Model (BPMM)
  • BPMM Maturity Levels
  • BPMM Principles
  • Application of BPMM
  • Process Maturity, with BPMM
  • BPMM Conformance and Appraisal Process

Balanced Scorecard

  • How a Balanced Scorecard is defined and used
  • What is a Balanced Scorecard
  • Benefits associated to a Balanced Scorecard
  • Balanced Scorecard measurement system
  • Four Balanced Scorecard perspectives
  • Usage of a Balanced Scorecard

Six Sigma

  • Objective of Six Sigma
  • Application of Six Sigma
  • Six Sigma Methodology (DMAIC)
  • Six Sigma Principles
  • Six Sigma Analysis
  • Key Roles within Six Sigma projects


  • APQC’s Process Classification Framework (PCF)
  • Benefits of PCF; the Structure of PCF
  • Application of PCF
  • Interpreting APQC’s Process Classification Framework

Modules OCEB 2 BPMN 2

The BPMN content is divided into 8 modules that present in detail the BPMN graphical elements, their utilization and their characteristics.

Levels of Process Modeling with BPMN

  • Descriptive
  • Analytical
  • Modeling

Uses of BPMN Models

  • Process
  • Collaboration (and Conversation View)
  • Choreography

BPMN Activities

  • Tasks
  • Task Types
  • Sub-Processes
  • Tasks and Sub-Processes markers
  • Specialized Sub-Processes (Ad hoc, Compensation, Transaction and Event Sub-Processes) Call Activities

BPMN Events

  • Start Event Markers
  • End Event Markers
  • Intermediate Event Types

Utilization and connection of Events

BPMN Gateways

  • Exclusive – data based
  • Exclusive – event based
  • Parallel
  • Inclusive
  • Complex

BPMN Connecting Objects

  • Sequence Flow
  • Message Flow
  • Association
  • Data Association


  • Pool
  • Lane

Data Elements

  • Data Object
  • Data Input – Data Output
  • Data Store


  • Group
  • Text Annotation

Choreography diagram graphical objects

  • Conversation
  • Sub-Conversation
  • Call Conversation
  • Conversation Links

Some BPMN non graphical elements and more advances notions

  • BPMN Attributes
  • Process Execution semantics
  • Process instantiation and termination
  • Life cycle of an Activity